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JOB REQUIREMENTS
Education
High school diploma or GED
Experience
Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.
Physical
This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.
JOB SUMMARY
Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians. Attendance is an essential function of this job.
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JOB REQUIREMENTS
Education
High school graduate/GED. Office procedures/vocational/medical background training desired.
Experience
Preferred experience in office environment and administrative support experience. Ability required to prepare reports, take minutes and compose letters. Must be organized, able to handle multiple tasks and demonstrate excellent verbal communication with public and staff. Must have technical skills related with computers. Prefer experience with Microsoft Word, PowerPoint, Excel, Publisher, E-mail and Internet search skills.
Physical
This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
Operates computer, copier, and fax machine. Close eye work. Hearing within normal and soft tones. Uses computer, fax, projection machines, and copier. May require lifting, carrying, pushing and pulling up to 25 lbs.
JOB SUMMARY
Responsible for well-organized office environment, performs a variety of clerical duties as well as various projects. This position coordinates and provides administrative support, must be able to work independently of direct supervision. Responsible for receiving all incoming phone communication and addressing customer’s needs. Performs computer and office machine tasks and other duties as assigned. Responsible for keeping minutes, assisting with reports, and designing graphs.
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Your Impact
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JOB REQUIREMENTS
Education
Current licensure or permit as a Practical Nurse in the state of Arkansas.
Experience
Knowledge of clinic policiesprocedures, practices, techniques, and equipment as acquired through orientation. Knowledge of computer software such as Windows, Office and internet use.
Physical
This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
Normal clinic environment. Exposure to biological hazards. Close eye work. Hearing of normal and soft tones. Distinguish smells. Distinguish temperatures by touch and proximity. Frequent exposure to fumes, odors and water. Lifting up to 100 lbs. Carrying up to 40 lbs. Pushing/pulling up to 350 lbs. Frequent sitting, standing, walking, bending, stooping and reaching and occasional stress related to patient load.
JOB SUMMARY
Under the direct supervision of clinical supervisor or licensed physician, responsible for providing direct and/or indirect care to all patients visiting the clinic according to policy guidelines. Assists the clinical supervisor or licensed physician in assessing, planning, implementing, and evaluating care for the patients as appropriate. Documents condition, treatments, and care giving. Incumbents are subject to overtime and call-back as required by the hospital. Attendance is an essential function of this job.
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Summary
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Summary
