This position is eligible to work in a hybrid work model (combination of in-office and remote days). JOB SCOPE An individual contributor responsible for providing leadership for the purposes of supporting Network Back Office component of Charter Mobile Platform. It involves supporting applications, and associated technologies including CBRS, DSDS and eSIM,. Work with Product, Engineering, and Operations stakeholders and drive a team of system engineers towards supporting Spectrum mobile products and services.
DUTIES AND RESPONSIBILITIES
Supporting daily operations under pressure and meet strict deadlines is a must. Duties includes break/fixes, upgrades, installations and monitoring of the Mobile Network Back Office system.
Expert skills in methodical, logical and process driven troubleshooting of platforms, architectures and systems
Able to lead an outage bridge. Excellent technical skills including strong problem-solving abilities.
Expert ability to create detailed documentation of architectures, designs, processes, iMOPS, procedures and systems. Including ability to lead design sessions with other engineers to develop sound solutions.
App installation from Scratch and Load Balancer setup experience.
Familiarity with the tasks involved in the day-to-day operation, monitoring, maintenance and troubleshooting.
Understanding of TCP/IP and networking concepts
Integrate data from multiple sources to produce requested or required data elements
Create and produce reports, ad hoc queries, dashboards, etc.
Develop reports and deliverables for management and communicate with all levels of stakeholders
Identify and define data quality improvements
Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources
Work with and manage systems in a large scale, high availability environment
Expert communication / presentation skills in written and verbal forms. Able to lead cross functional engineering teams
Motivated self-starter and independent thinker
Strong organizational skills
Ability to work under tight deadlines with a “get the job done” mindset
Strong sense of responsibility – willing to take ownership of issues
Knowledge in System security best practices
BASIC / MINIMUM QUALIFICATIONS
Bachelor’s degree in Computer Science, Engineering or related field, and/or equivalent work experience.
Minimum one (1) years of production support experience
AADITIONAL JOB QUALIFICATIONS
Good Knowledge of AWS EKS Fargate, Kubernetes, RabbitMQ, CloudWatch, Java, Spring Boot
Intermediate knowledge on Oracle DB, Lambda, DynamoDB, SQS, SNS, NodeJS , VMWare, PostgreSQL
Knowledge on monitoring tools like Data Dog, Instana, Splunk
Strong knowledge on common LINUX operating systems and Python scripting. Knowledge in evaluating Expert knowledge / skill with Desktop Productivity and Design Applications (some examples are Microsoft Office Suite, Visio, OmniGraffle, Lucid Charts, etc.).
Expert knowledge and use of development / automation tools, application frameworks and testing / troubleshooting tools (some examples are Perl, Ruby, Python, Shell, BASH, KickStart, dig, ping, traceroute, top, iostat, netstat, tcpdump, vmstat, ps, curl, etc.).
Expert system administration skills for operating systems (some examples are LINUX, UNIX, Windows, etc.) including Client / Server Application functionality, RBAC, SUDO, logging and health checks.
Expert working knowledge of industry specifications and standards (some examples are RFC, IEEE, ANSI, Fiber, DOCSIS, etc.).
Advanced skills with Automated Deployments, Configuration Management and Compliance Validations Tools
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ISY325-APO 2024-33756 2024
This position is eligible to work in a hybrid work model (combination of in-office and remote days). JOB SCOPE
Cloud Engineer is a senior role with proficiency in multiple domains relevant to Charter that they support. They are responsible solving complex technical challenges and driving the Day-to-day activities needed for application deployments, Infrastructure buildout and stability. Engineer at level iv should be technology expert with ability to drive works assigned and provide guidance to engineers.
DUTIES AND RESPONSIBILITIES
Provides experts judgement and analysis of the problem statement and implementation details for resolving.
Lead or participate in system engineering projects, ensuring adherence to project timelines, and quality standards.
Provide technical guidance and mentorship to junior team members, fostering knowledge transfer and skill development.
Coordinate with cross-functional teams, such as software developers, network engineers, and database administrators, to ensure project success.
Evaluate and recommend appropriate technologies and solutions to meet business needs
Responsible for reviewing architecture, design application deployment design and provide recommendation for improvements.
Ensure the scalability, reliability, and maintainability of complex system architectures.
Identify and evaluate emerging technologies and trends to ensure the organization\'s systems remain competitive and aligned with business goals.
Identify opportunities for process optimization, automation, and the adoption of new technologies or methodologies.
Ability to work independently and support junior engineers in the team. .
Provides recommendation on design, scaling and infra needs for improving resilience and reliability.
Collaborate with principle on upcoming proposal and support improvements planned.
Have in-depth knowledge on CICD pipeline and build Infrastructure pipelines.
Proposes initial technical implementation which supports architecture challenges that solve scaling and performance problems.
Possess proficient knowledge on services business functionalities, dependencies, configuration.
Implement and maintain security measures, such as access controls and vulnerability management processes.
Stay up to date with emerging technologies, industry trends, and best practices in system engineering.
ADDITIONAL JOB QUALIFICATIONS
Expert Knowledge in AWS services
Expertise in Kubernetes and networking
Strong database knowledge pertaining to Aurora, Document DB, dynamodb, Cassandra and MongoDB
Intermediate knowledge on Lambda, SQS, SNS, Kafka.
Knowledge on monitoring tools like Data Dog, Splunk and Kibana and build complex queries to support troubleshooting
Strong knowledge on common LINUX operating systems and Python scripting
Expert knowledge and use of development / automation tools, application frameworks and testing / troubleshooting tools (some examples are Perl, Ruby, Python, Shell, BASH, traceroute, top, iostat, netstat, tcpdump, vmstat, ps, curl, etc)
Expert system administration skills for operating systems (some examples are LINUX, UNIX, Windows, etc.) including Client / Server Application functionality, RBAC, SUDO, logging and health checks.
Expertise in building CICD pipelines and infrastructure as services leveraging terraform , ansible and CloudFormation.
Experience in leveraging Kubernetes addons of Istio, Valero , Valult, argcoCD , Fannel , Calico, Aws secrets manager.
Must be available for planned after-hours maintenance as well as on-call shifts
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ISY308-VIDEO 2024-33091 2024
