Are you ready to join a top tier home health agency with our new career opportunity? We are hiring for the important job of Client Services Supervisor / Scheduler supporting both Medicare and our Private Duty business lines working at our Corporate Office location in Clearwater M-F (this is NOT a remote position). As a locally owned and fast growing home health agency, we are excited to hire an experienced scheduler / intake person that is looking to make a positive change in their career. Home Care Now\'s mission is to improve our client\'s lives through the delivery of exceptional service and our continual improvement of their home health experience. This position is an integral part of our company\'s success serving the vulnerable members of our community. As a Client Services Supervisor, you will be responsible for new client intakes, scheduling private duty shifts and Medicare visits in accordance with physician orders. You will participate in the recruiting and hiring activities, assign personnel to shifts and visits, ensure compliance with order frequencies, and match caregivers to our clients. You will participate in the on call rotation for 1-2 weeks per month. Additional Responsibilities: Receives and coordinates home care referrals and/or staffing requests Assigns qualified and competent personnel to the case Ensures orders are timely and filing is current Supports agency recruitment efforts to include interviewing, hiring and orienting field staff Upholds agency values and supports our mission statement Adhers to Medicare and Florida ACHA home health rules and regulations All other duties as assigned Required Qualifications: Minimum two years of experience scheduling at private duty home care agency with Medicaid LTC / VA / Private payer sources. Experience with Medicare visit scheduling is a plus. Excellent customer service and communication skills. Knowlege of Medicare and Florida ACHA home health rules and regulations. Excellent problem solving abilities and creative thinking skills. Ability to work under pressure and meet deadlines while maintaining a positive upbeat attitude. Experience with home health agency software programs and EVV mobile AP solutions. What We Offer Weekly Pay and competitive salary commensurate with experience Paid Time Off 8 paid holidays per year Employee Status (Not Contractor) 401 K Program Aflac Insurances: dental, vision, life, short term disability and other insurances available Free Tele-Medicine Benefit: providing access to Doctors with no deductibles or co-pays for you AND your dependents. Home Care Now is a drug free workplace We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
