We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.About FordFord Motor Company has endured and thrived for 120 years – through every imaginable challenge – because we have the vision to imagine the future and the courage to change. Ford is redefining how it will build a better world for the future by creating culture and opportunity where employees will capitalize on Ford’s excellence in designing and building the most iconic products, while also helping develop the future of world-class connected BEVs. Ford is transforming our global automotive business to scale EVs, strengthen operations, and unlock value. We will deliver at the speed of a startup, with the deep expertise of high-volume production.What will it be like to work on the Integrated Services team?Now is truly the time to join and change the way we work, and with our partners in Model e, we are passionate about solving hard problems and cultivating an environment for amazing career growth. We create with passion, delivering extraordinary solutions to change the world. We challenge: Competitors, bureaucracy, obstacles, and even our own assumptions. We have zero tolerance for bias or personal agendas. We are swift and decisive, trusting the experts, believing the data, seeking out and listening to bold intuition – regardless of the source. We are insurgents: Never satisfied, averse to complexity, inquisitive of habits and open to risk. We constantly seek to learn. We focus on the mission and deliver with urgency and speed. We are an agile team: Leveraging rapidly evolving technology to innovate, fail fast and pivot. We trust each other, surface issues openly, and solve problems collaboratively. Most importantly we raise the talent bar with every hire.In this positionThe Integrated Services Product Management team is looking for a Senior Product Manager, responsible for defining strategy, enhancing/creating new customer experiences to drive an elevated vehicle service experience, enabled through digital products. While defining the product strategy, we must leverage one of our greatest assets, our dealer partners, tightly integrating our delivery with their systems and operations.This individual will make data driven decisions, coordinating strategy and development between engineering, design, product management and business to fulfill the vision, creating a world where our Care+ clients have more independence and peace of mind.The ideal candidate will obsess over making the vision a reality, will have an ability to operate strategically and tactically, working independently under time constraints to meet deadlines. This individual will also be a leader in the organization, taking on end-to-end ownership and successfully delivering results in an ambiguous and dynamic business environment.What you'll do
Own the strategy for your product area, defining your vision, goals, and investments
Work with design to prototype and ideate on future state products
Conduct iterative, fast paced experiments, in order to drive the development of products and services our customers love
Develop new product pitches and requirements, translating into high quality product roadmaps
Coordinate a large, diverse, product team to innovate new and enhance existing products to drive your vision.
Analyze data and perform sophisticated analytical exercises
Drive standardization, simplification, and automation of internal processes and product development mechanisms to increase throughput
Manage weekly, and monthly product/business reporting
And more
You'll have
Bachelor’s degree required
5+ years in a product management role
Experience using data to influence decisions at an executive or leadership level
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
A proven track record of setting and exceeding aggressive goals
Ability to develop ideas independently and thrive in a fast-paced environment
Ability to work independently and effectively across internal and external organizations
Experience and knowledge in working with KPI’s and OKR’s
Experience facilitating user interviews and other market research
Adaptable and able to handle a high amount variability
Fast working and organized
Even better, you may have
Consulting experience with a focus on product management, software, or design a plus
Master's degree in business, administration, organizational development, computer science, or related field
Ability to apply personal expertise and/or experience regarding software development, product management or design
Experience with development of an LLM
Experience with a franchise model, added benefit if automotive
Strong organizational and time management skills with the ability to manage multiple, competing priorities simultaneously, multi-task, and meet deadlines.
Excellent cross-group collaboration skills, ability to impact outcomes in a fast-paced, matrixed environment.
Exceptional verbal and written communication skills, capable of presenting to senior leadership
Excellent business judgment and demonstrated ability to think and act both strategically and tactically
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:https://fordcareers.co/LL6NonHTHDThis position is a leadership level 6.Visa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.#LI-RemoteRequisition ID : 28423
