Summary The Program Support Specialist performs basic (but progressively more difficult) assignments under the close direction of a manager, project/program manager, team leader, or more experienced professional. Responsibilities Responsibilities include: applying basic knowledge of administrative or program principles, concepts, policies, procedures and objectives, working with higher and lower level professionals with day-to-day operations. Coordinates with a manager, project/program manager, team leader, or more experienced professional to plan time and use assigned resources to accomplish tasks. Responsible for providing a full range of administrative and operational support for the assigned organization, to include: - Supporting managers and staff by maintaining, creating, organizing, updating and generating reports from multiple systems. - Assisting in the timely completion or revision of actions related to staff management, status/report submissions, etc. - Supporting staff with administrative tasks related to compliance, generating program documents, and monitoring progress status. - Composing, preparing, transcribing, prooing, and/or editing a wide variety of paperwork including that of a confidential, complex, and/or technical nature. - Drafting/preparing written correspondence including agendas, reports, and minutes ensuring accuracy, completeness, and timeliness with limited supervision and direction. - Supporting in the collection and compilation of statistical data, required to prepare reports. - Assisting in maintaining and archiving program and administrative files and procures supplies and equipment. - Coordinating small and large meetings, including handling logistical arrangements, making hotel and travel arrangements, and providing on-site support. - Processing and tracks time sheets and travel vouchers; preparing departmental spreadsheets; developing and maintaining databases and assisting with the day-to-day organizational coordination of user support and communications. - Contacts are primarily internal to the organizational unit with a manager and other employees to share information, provide data and/or written analyses, and to discuss the status of assignments. In some specialties, may have contact with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing the customer\'s situation. - Works under detailed instructions provided by a manager, project/program manager, team leader, or more experienced professional. - Regularly refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional for guidance. - Work is reviewed regularly during assignments and at completion to ensure timeliness and all aspects of quality. - Work activities typically support the work of other employees and contribute to activities of the organizational level. In some specialties, the work may affect internal and external customers. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-F (FG/GS 5-9), you must demonstrate in your application that you possess at least three years of progressively responsible general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, recognize solutions, plan and organize work and convey information, with at least one year equivalent to the FV-E (FG/GS-4) general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, recognize solutions, plan and organize work and convey information, with at Education substitution may be qualifying for the FV-F level. See Education section of this vacancy. QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS VACANCY ANNOUNCEMENT. Education Education Substitution: Substitution of education or equivalent combinations of education and experience may be qualifying for this position. To qualify based on education, you must submit a copy of your college transcripts. If selected, official transcripts will be required prior to employment. Education substitution for FV-F: Successful completion of a full 4-year course of study in any field leading to a bachelor\'s degree, gained from an accredited college or university. If qualifying based on education, Applicants MUST submit a copy of their college or university transcript by the closing date. If selected, an official transcript will be required. You may upload these documents with your application in USAJOBS or fax it to (206) 231-4150 (please include announcement number on each page). Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/admins/finaid/accred/indez.html Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited US. educational institution in terms of equivalency to a degree acquired at an American college or university. A copy of the evaluation results must be included in your application package. If you do not include a copy of the evaluation as part of your application package, your foreign education will not be considered. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include WORK HISTORY THAT DESCRIBES HOW YOU MEET THE ANSWER YOU CHOSE FOR EACH KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA\'s listed in the announcement. Based on this evaluation, applicants will be placed in alphabetical order and referred to the selecting official for consideration. Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position. This position is in AIR-751. However, this announcement may be used to fill future vacancies in any other of the AIR-700 offices in the advertised Duty Locations. Duty station will determine locality pay. This is a bargaining unit position. This position is represented by NATCA: Regional AIR - ACE ANM ANE ASW. Links to Important Information: Locality Pay , COLA
