POSITION SUMMARY As a successful Member Service Representative, you will build and maintain strong member relationships. You will complete routine teller transactions, receive and process membership, checking and loan applications, open new services, determine member needs and cross-sell additional financial services. ESSENTIAL FUNCTIONS Focus on the member, providing efficient service and creating a positive, actively engaged experience while assisting in completion of financial transactions Counsel members and assess their needs, recommending appropriate products and services (i.e. Shares, Checking Accounts, Certificates, IRAs, etc.) to meet those needs Answer all inbound calls and correspondence responding promptly to all member questions, concerns and inquiries Cross-sell additional products and services to members Balance cash drawer when scheduled at a teller station and make settlement of the days activities Verify day-to-day ATM deposits and balance when necessary Ensure members are aware of all terms, conditions and collateral held on the note and disclosure when disbursing loan funds Maintain member and credit union confidentiality at all times ADDITIONAL REQUIREMENTS High school diploma or equivalent Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance preferred, but not required Willing to work flexible hours, including Saturdays Must have reliable transportation
Description Andrew Kniepmann at Robert Half is partnering with a company in Valley Park, MO to fill a Human Resources Manager/Payroll Administrator position on a direct hire basis. This full time HR Manager would handle payroll and employee relations for a company of around 130 employees. Qualified individuals must have at least 3 years of experience recruiting, employee relations, and payroll. The annual salary for this opportunity will be up to 90K. Send your resume directly to Andrew Kniepmann at Robert Half. Requirements HRIS - Human Resources Info Systems, Recruiting, Employee Relations, Multi-state Payroll, Benefits Administration
