Reference #: 1098927 Cleveland Brothers, the largest Cat dealer in PA, northern West Virginia and western Maryland, has an immediate opportunity for a Service Coordinator in our New Stanton, PA facility. This position will work closely with the Service Supervisor who manages the Service department. Core responsibilities revolve around executing work order flow for the On Highway Truck Division. Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and supplies from various sources. This position mandates that the employee be able to perform all of the following functions: SUMMARY OF DUTIES: Cleveland Brothers will train in to perform any combination of the following duties: - Greet and assist customers in person or over telephone - Enter personnel time into time collection system and generate all required paperwork - Advise concerned parties on status of jobs Order parts by computer for repairs from either inside or outside the Company and oversee distribution - Accept payments for services - Keep logs of repairs performed, customer calls, and parts required - Initiate warranty claims and credit unused or defective parts against work orders - Schedule repair work in absence of supervision - Operate basic office equipment - Perform other work related duties as required - Proven ability to organize and prioritize work based on time constraints - Strong communication skills for dealing with customers and fellow employees BACKGROUND TRAINING AND EXPERIENCE: Clerical experience a plus. Must have good typing and phone skills. Basic knowledge of Microsoft Office. Why Join the Cleveland Brothers Team: Competitive Compensation Phenomenal Benefits Package Available Day 1: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account. Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
Reference #: 995613 This position is responsible for renting and selling generators, air compressors, dryers, pumps and temperature control equipment to the industrial, contractor, power plants, and oil & gas customers. Job Summary: Successfully build and maintain relationships with all appropriate decision makers and influencers within the assigned territory. Build and maintain customer metrics in the following areas: profitability, customer satisfaction. Evaluate and align customer needs with our offerings. Create and implement territory business/coverage plan to work within budgetary constraints. Evaluate, prepare and present various product and application presentations as part of the sales process. Develop and process all related sales and product support documentation pricing, including but not limited to sales reports. PRIMARY RESPONSIBILITIES: 1. Present and sell company products and services to current and potential clients. 2. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. 3. Follow up on new leads and referrals resulting from field activity. 4. Identify sales prospects and contact these and other accounts as assigned. 5. Develop and maintain sales materials and current product knowledge. 6. Establish and maintain current client and potential client relationships. 7. Work with CRM tool. 8. Manage account services through quality checks and other follow-up. 9. Identify and resolve client concerns. 10. Prepare a variety of status reports, through CRM tool, including activity, closings, follow-up, and adherence to goals. 11. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. 12. Coordinate company staff to accomplish the work required to close rental sales. 13. Must be available for after hour calls. 14. Other duties as assigned.
Monday thru Friday 400 PM to 800 PM Job Duties Provides movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods. This is a non-driving position (public roadways). Performs other duties as assigned.
